… should find its way into the product/service portfolios of manufacturing companies. Innovative data-based services can create added value for customers and open up new revenue potentials. Therefore, traditional development processes have to be fundamentally overthought and new methods have to be designed.
Thus, the aim of this project bi.smart is the systematization of a new development logic for smart product-service systems.
Smart product-service systems consist of a physical core product and data-based services. Products equipped with sensors and connected via the IoT today already provide a wealth of data from which additional added value can be gained. Traditionally, this fixed existing data pool is evaluated to develop supplementary services for the customer.