As in the past, the focus in the business world is particularly on technical developments. In general, products and services are increasingly interlinked. In this more and more widespread development of data-based and intelligent ("smart") systems, this way of thinking quickly reaches its limits. Here, the focus is more on customer benefits and this provides the framework for future innovations. Accordingly, the importance of integrated development of smart product-service systems (sPSS) moves further and further into focus.
Now, the intention is to determine the extent to which products and services are integrated and what specific support is needed in practice with regard to this topic. Therefore, the project bi.smart, which is funded by the German Federal Ministry of Education and Research (BMBF), is currently conducting company surveys.
n Federal Ministry of Education and Research (BMBF), is currently conducting company surveys. Besides, the survey addresses all enterprises which offer both products and services, irrespective of the branch. Participation is possible until July, 11th 2021 at the link below .
We would appreciate if you complete the questionnaire and send the link to a suitable contact person in your company.
You will need about 20 minutes to answer the questions. On request, you will a summary of the results of this study.Please enter your e-mail address at the end of the questionnaire.
Practical research only works if there is a real connection to practice. For this reason, we are looking for interview partners in the months of May/June 2021.